AGARTALA, Jan 15 (TIWN): In order to avoid the alleged huge charge in the purchase of set top box in the State, the consumers were asked to check the price of the set top box before they purchase.

According to an official report, the consumers should check the MRP rate over the packaging of the set top box before they buy it or use it.

Besides, it has also been mentioned that the agency which are providing the set top box are bound to provide the receipt over the purchasing price of the set top box. Besides, the agency should also provide all the required documents which include the quality, warranty period and others.

Stressing over the registration of any kind of complains from the consumers, the consumers were asked to register their complained to their nearby SDM office.

The telephone numbers are-Sadar : 0381 - 232 – 5937, Mohanpur : 0381 – 234 – 3088 and Jirania : 0381 – 234 – 6042.

Though the higher authority has increased the time limit of the installation of the set top box for next two month, recently the cost of the set top box has put up several questions among the common mass.

Several allegations have been raised against the cable service operator that they have been charging more than the double amount of the exact amount of the Set top box.

Reportedly, the consumers who had applied for the set top box and already paid for it, has been charged Rs. 1700 to Rs. 2000.

Besides, a section of consumers alleged that they are being cheated by the cable operators.

It is to be mentioned here that the cable was already been disconnected after the December 31 night. But with the order of the extension of time from the higher authority most of the families who has not installed the set top box yet got relief.

However, to keep check over any kind of alleged charges of set top box more than the MRP rate these initiatives are being taken by the authority.  

With the installation of the set top box an individual can enjoy the benefit of enhances sound quality and picture quality of the programmes. One can also watch more channels after installing this equipment.

Besides, the consumer can choose and pay only for the channels which they want to watch. On the other hand, the consumers will be facilitated with more than 600 channels which ever they want to activate in their set top box they can do it.