AGARTALA, Nov 16 (TIWN): The telecommunication services in Tripura have deteriorated in the past few days because of poor internet connectivity and congestion in the network.

Prolonged deplorable condition of the telecommunication connectivity provided by BSNL, hits the people with acute disruption in the day to day communication.

Even as mobile network service continues to remain in a pathetic condition, the Government run BSNL service has failed in providing Internet service too. Prolonging its worst service in most of the areas in the District, the BSNL officials seems to remain clueless and higher authority in Agartala remains mute over the issue.

It has been several years that the BSNL is providing service in the State but till day no improvement has been witnessed yet rather it has turned worst, said a consumer.  

BSNL authorities have blamed inadequate communication channels compared to the number of users, while private operators held BSNL responsible for the poor tele-infrastructure in the state. BSNL in the northeast has been suffering for long from inadequate manpower and has been managing with low-quality equipment. Despite doing good business, BSNL is not getting sufficient funds in the region.

Ministry of telecommunication had failed to provide equipment to connect Tripura with submarine cable bandwidth of Bangladesh that led to unnecessary delay in the opening of third international internet gateway at Agartala via Akhaura of Bangladesh. At least six months are required to get a stable network. Laying the foundation of submarine cable at Agartala, Union telecom minister Ravishankar Prasad in May this year had promised to make Agartala an international gateway of submarine cable by December. But the BSNL authorities are yet to start work in India though Bangladesh is ready to provide 10 GB bandwidth.

The administration is not taking any initiative to sort out the problems. The BSNL subscribers have placed repeated complaints at the local BSNL department, but in vain.

The call gets disconnected any time for several times in a day, as the source said here. The sources said this regular disruption in connection is an affect of the technical snag.