AGARTALA, September 8 (TIWN): National Payments Corporation of India (NPCI) on Tuesday has initiated a first of its kind ‘e-Payments Literacy Workshop’ in Tripura on the occasion of World Literacy Day.

The two e-payment literacy workshops have been conducted at Agartala and Kumarghat, jointly organized by Tripura Gramin Bank and NPCI.

Addressing presspersons here on Tuesday, Upendra Sabar Chairman, NPCI said the nationwide event has been simultaneously hosted by NPCI in 28 states at 115 centres supported by all the 56 regional rural banks.

He further said that TGB has been playing a vital role in financial inclusion in Tripura. Adding to the statement he said that now they have technical infrastructure and access to various payments through NPCI, all efforts need to be made to make our customers aware of the facilities available.

Participants at the workshops were familiarised with the customs of ATMs and its numerous features such as cash withdrawal, balance enquiry, mini statement enquiry, and so on, NPCI said in a release.

Consumer redressal advice and other precautionary tips on PIN change and funds transfer were also demonstrated. Security tips such as mobile number registration, seeding Aadhaar with bank, and the LPG subsidy process were also presented.

Payments solutions through RuPay cards at PoS, e-comm, ATMs, and channels were encouraged along with NPCI’s customer-friendly funds transfer services.

Besides, a smart payments e-book manual was launched and presented to banks across all locations by the NPCI officials. The booklets contains 136 basic, relevant and easy to understand FAQ on ATM transactions, Rupay Debit Cards, PoS usage, E-commerce transactions, IMPS (Immediate Payment Service), AEPS (Aadhaar Enabled Payment Service).