TIWN
New Delhi, Jan 25 : Air India has reviewed its existing in-flight alcohol service policy, and made some adjustments for better clarity.
Air India faced heavy backlash from everywhere including the Directorate General of Civil Aviation for its poor handling of the back-to-back incidents of unruly behavior of passengers on its flights.
"We have reviewed our existing in-flight alcohol service policy taking reference from other carriers' practice and input from the US National Restaurants Association's guidelines. These were largely in line with Air India's existing practice, though some adjustments have been made for better clarity," Air India said.
The airline has also included NRA's Traffic Light system to help the crew recognize and manage possible cases of intoxication.
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